I work at our jail as a corrections officer, and I am on the front lines trying to make certain these inmates tow the line. Too many inmates try to impress the gang they represent by committing even more crime inside, especially when they are serving a life sentence. My jail is the last jail these inmates see, and since they have nothing to lose, they can be very unpredictable. One moment you think you have a good repose with them, the next, they are trying to take your firearm away from you and use it to cause harm.
With all the dangerous inmates packed so closely and outnumbering officers, we have to be on alert every second of the day or bad things are going to happen. We have one gang in our jail where two brothers are at the top of the food-chain and they decide what happens even out on the streets. These inmates not only conduct business in and out of jail, they have their soldiers handing out punishments to other inmates.
To combat the problem, me and my fellow officers are closely monitoring the inmate phone system to see if anything is said that could tip us off to any violence that may be coming soon. Even if we monitor the inmates on the phone, they have a coded way of speaking that trips us up, and many times we miss key information and can not keep them off the phones because of their rights.
Recently we had the Securus Technologies team install a new inmate communication system that helps us to monitor those call even more intently. Now, when a gang leader is talking about drugs or violence, we get a jump on the situation and turn what could be a bad situation into a non-existent one.